People threatening suicide are in crisis. The National Suicide Prevention Lifeline (1-800-273-TALK) provides crisis intervention for such people throughout the United States. Suicide prevention centers are staffed by specially trained volunteers.
When potentially suicidal people call the hotline, a volunteer does the following:
Sometimes people call a hotline to say that they have already committed a suicidal act (for example, taken a drug overdose or turned on the gas) or are in the process of doing so. In such cases, the volunteer tries to obtain their address. If that is not possible, another volunteer contacts the police to trace the call and attempt a rescue. If possible, people are kept talking on the telephone until the police arrive.